Important notice of service termination

This service was discontinued on September 30, 2020. We are planning to develop new services using our technology. Stay tuned. Details will be announced on this page.

What is Media Pipeline Factory?

Media Pipeline Factory is an unique platform which combines various Cloud APIs, empowering you to process media data in real-time. Starting from simple functionalities like voice recording, it helps evolve your application with various technologies such as voice recognition, live broadcasting, and more. WebRTC can be used to send voice stream to the platform, and Enterprise Cloud WebRTC Platform supports this.

Use Cases

Media Pipeline Factory builds on top of the use cases of the Enterprise Cloud WebRTC Platform
to help you do any of these things, and much more.

  • Extend UX with AI Analytics

    New user experience options can be realized by adding AI analytics to voice data. For example, live chat for online education services can be improved in real-time by analyzing lesson data that was most well received by students.

  • Refine Omni-Channel

    Your support channel can improve its user engagement with new WebRTC voice channels. Plugging the channels into various Cloud APIs can enhance the engagement even better. For example, a WebRTC voice channel can be routed to an AI agent first to support customers efficiently.

Key Features

  • Empowering Agile Development

    Built with a microservice architecture, Media Pipeline Factory lets developers easily define media processing pipelines by combining micro-components with UI. Simple functionalities like voice recording, voice recognition, and speech to text translation can be created even without writing a line of code.

  • Programable

    Media Pipeline Factory allows you to import your own components into the platform. Your unique functionalities can be easily realized with our SDK and your choice of Cloud API.

  • Automated for DevOps Workflow

    Media Pipeline Factory provides a fully automated microservice deployment. Once you have defined your media processing pipeline, it can be seamlessly deployed to production and made live.

  • Serverless and Scalable

    Media Pipeline Factory is built with a serverless architecture where it only consumes resources based on media processing demand. This enables your pipeline to horizontally scale without bothering your operator, and keeps the pipeline running stably even with spikes in usage.

  • Observability

    Media Pipeline Factory gathers and provides telemetry with logs, metrics, and health status for all running microservices, accelerating your development and operations with observable feedback.